Shipping policy

Thank you for shopping with Earth Goddess Gems. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing

Orders are processed within 2 weeks (excluding holidays).

Orders placed after noon or on weekends and holidays may begin processing the next business day.

You'll receive a confirmation email with tracking as soon as your order ships.

Shipping Methods & Delivery Times

Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.

Shipping costs

Shipping charges are calculated at checkout based on your destination, order weight, and selected shipping method displayed at checkout.

Order Tracking

Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.

Shipping destinations

We currently only ship within the United States.

Address accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Lost, damaged, or delayed packages

We are not responsible for orders lost, damaged, or delayed.

Refunds

All sales are final.

Questions?

Contact our team at info@earthgoddessgems.com